Cooling-Off
Take a short break from gambling with the Cooling-Off tool at Genting Casino Online. This option allows you to pause your account for a set period, helping you step away and return with a clear mindset.
It’s a simple way to manage your play and take time out whenever you need it.
How Cooling-Off Works
Cooling-Off lets you temporarily restrict access to your account for a selected period of time.
During this period:
- You won’t be able to log in or play
- Deposits are not permitted
- Your account remains paused until the period ends
Cooling-off periods are fixed once activated and cannot be reversed early. Once the selected time has passed, access to your account will be restored.
What Happens When You Use It
Once a cooling-off period is applied, your account is temporarily unavailable for the duration you’ve chosen.
You can expect:
- A complete pause in gameplay
- No ability to deposit or place bets
- Automatic restoration of access after the period ends
This gives you a clear and structured break without the need for manual account management.
FAQs
Can I cancel a cooling-off period early?
No. Once activated, a cooling-off period must run for its full duration.
How long can I take a cooling-off break?
Cooling-off periods are available for set durations, depending on your selection.
Will I still receive marketing messages?
Marketing preferences may be affected during this period. For full control, you can update your communication settings.
What happens when the cooling-off period ends?
Your account access will be automatically restored once the selected period has finished.
Is cooling-off the same as self-exclusion?
No. Cooling-off is a short-term break, while self-exclusion is a longer-term restriction.
Explore Other Tools
Cooling-Off is just one of several tools available to support safer play.
- Self-Exclusion
- Deposit Limits
- Game Status Reminder (Reality Check)
- SafeMate
- Self-Assessment Test
- GamProtect
Each tool is designed to support safe and responsible play in different ways.