Self-Exclusion

Take a longer break from gambling with the Self-Exclusion tool at Genting Casino Online. This option allows you to block access to your account for a fixed period, giving you time away from play.

Self-exclusion is designed to support you if you feel you need a more extended pause to stay in control.

Time to self-exclude? screen with duration dropdown and GAMSTOP option

Self-exclusion confirmation prompt asking for a password

Self-exclusion success message showing the end date

Account blocked message on the casino homepage due to an active exclusion

How Self-Exclusion Works

Self-Exclusion allows you to close your account for a set period of time.

During this period:

You will not be able to log in
You will not be able to deposit or play
Access to your account is fully restricted

Self-exclusion periods are fixed and cannot be reversed once activated. At the end of the selected period, you can choose whether to return to your account.

What Happens When You Use It

Once self-exclusion is activated, your account will be fully closed for the selected duration.

This means:

You won’t be able to access your account
You won’t receive marketing communications
Your ability to gamble is restricted during the period

Self-exclusion is intended to provide a clear and structured break from gambling activity.

FAQs

Can I cancel self-exclusion early?

No. Once self-exclusion is activated, it cannot be cancelled until the selected period has ended.

How long does self-exclusion last?

Self-exclusion is set for a fixed period, which may vary depending on your selection.

Will I still be able to access my account?

No. Your account will be fully restricted during the self-exclusion period.

Does self-exclusion apply to other casinos?

This depends on wider schemes such as GamStop or operator networks. You may wish to explore additional tools for broader coverage.

What happens when my self-exclusion ends?

At the end of the period, you can choose whether to reopen your account and resume play.

Explore Other Tools

Self-Exclusion is just one of several tools available to support safer play.

Each tool is designed to support safe and responsible play in different ways.